1 INTRODUCTION
This document sets out the privacy policy of Delivery Kings Pty Ltd ABN 31 652 864 803 (“we”,“us”, or “our”). We take our privacy obligations seriously and we’ve created this privacy policy to explain how westore, maintain, use and disclose personal information. By providing personal information to us, you consent to our storage, maintenance, use anddisclosing of personal information in accordance with this privacy policy.We may change this privacy policy from time to time by posting an updated copy on our websiteand we encourage you to check our website regularly to ensure that you are aware of our mostcurrent privacy policy.
2 TYPES OF PERSONAL INFORMATION WE COLLECT
The personal information we collect may include the following:(a) name;(b) mailing or street address;(c) email address;(d) telephone number and other contact details;(e) credit card or other payment information;(f) information about your business or personal circumstances;(g) information in connection with client surveys, questionnaires and promotions;(h) your device identity and type, I.P. address, geo-location information, page view statistics,advertising data and standard web log information;(i) information about third parties; and(j) any other information provided by you to us via our website or our online presence, orotherwise required by us or provided by you.
3 HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information either directly from you, or from third parties, including whereyou:(a) contact us through our website;(b) receive goods or services from us;(c) submit any of our online sign up forms;(d) communicate with us via email, telephone, SMS, social applications (such as LinkedIn,Facebook or Twitter) or otherwise;(e) interact with our website, social applications, services, content and advertising; and(f) invest in our business or enquire as to a potential purchase in our business.We may also collect personal information from you when you use or access our website or oursocial media pages. This may be done through use of web analytics tools, ‘cookies’ or other similartracking technologies that allow us to track and analyse your website usage. Cookies are small filesthat store information on your computer, mobile phone or other device and enable and allow thecreator of the cookie to identify when you visit different websites. If you do not wish information tobe stored as a cookie, you can disable cookies in your web browser.2We may use Google Analytics to collect and process data, including when you use third partywebsites or apps. To find out more see How Google uses data when you use our partners’ sites orapps.
4 USE OF YOUR PERSONAL INFORMATION
We collect and use personal information for the following purposes:(a) to provide goods, services or information to you;(b) for record keeping and administrative purposes;(c) to provide information about you to our contractors, employees, consultants, agents orother third parties for the purpose of providing goods or services to you;(d) to improve and optimise our service offering and customer experience;(e) to comply with our legal obligations, resolve disputes or enforce our agreements with thirdparties;(f) to send you marketing and promotional messages and other information that may be ofinterest to you and for the purpose of direct marketing (in accordance with the Spam Act).In this regard, we may use email, SMS, social media or mail to send you direct marketingcommunications. You can opt out of receiving marketing materials from us by using theopt-out facility provided (e.g. an unsubscribe link);(g) to send you administrative messages, reminders, notices, updates, security alerts, andother information requested by you; and(h) to consider an application of employment from you.We may disclose your personal information to cloud-providers, contractors and other third partieslocated inside or outside of Australia. If we do so, we will take reasonable steps to ensure that anyoverseas recipient deals with such personal information in a manner consistent with how we dealwith it.
5 SECURITY
We take reasonable steps to ensure your personal information is secure and protected frommisuse or unauthorised access. Our information technology systems are password protected, andwe use a range of administrative and technical measures to protect these systems. However, wecannot guarantee the security of your personal information.
6 LINKS
Our website may contain links to other websites. Those links are provided for convenience andmay not remain current or be maintained. We are not responsible for the privacy practices of thoselinked websites and we suggest you review the privacy policies of those websites before usingthem.
7 REQUESTING ACCESS OR CORRECTING YOUR PERSONAL INFORMATION
If you wish to request access to the personal information we hold about you, please contact ususing the contact details set out below including your name and contact details. We may need toverify your identity before providing you with your personal information. In some cases, we may beunable to provide you with access to all your personal information and where this occurs, we willexplain why. We will deal with all requests for access to personal information within a reasonabletimeframe.If you think that any personal information we hold about you is inaccurate, please contact us usingthe contact details set out below and we will take reasonable steps to ensure that it is corrected.
8 COMPLAINTS
If you wish to complain about how we handle your personal information held by us, please contactus using the details set out below including your name and contact details. We will investigate yourcomplaint promptly and respond to you within a reasonable timeframe.
9 CONTACT US
For further information about our privacy policy or practices, or to access or correct your personalinformation, or make a complaint, please contact us using the details set out below:
Name: Delivery Kings
Email: info@deliverykings.com.au
